FAQs

What couples ask before they start, and what suppliers ask before they list.

For couples

Is Plan My Wedding free to use?

Yes. Browsing the directory, sending enquiries to suppliers and using the planning tools are all free for couples. Suppliers pay for their listing.

How quickly do suppliers reply?

Most reply within two to three working days. You will see your whole conversation in one place under Enquiries, and you will get an email when a supplier answers.

Can I send the same enquiry to several suppliers?

Yes, and we recommend it. Send them in one batch rather than one at a time — you will be comparing quotes from the same week rather than quotes spread over two months, by which point the earliest one has expired.

For suppliers

How do I list my business?

Search for your business in the directory first — many established suppliers are already listed and simply need to be claimed. If yours is not there, get in touch and we will set the listing up with you.

I found my business, but the details are wrong.

Claim the listing and you can correct everything on it yourself — description, contact details, social links and the order of your photographs. Claims are reviewed by hand, usually within two working days.

Which countries do you cover?

South Africa, Zimbabwe, Botswana, Namibia, Zambia, Mauritius and Lesotho. Suppliers who travel across borders can say so on their listing.

FOR COUPLES & SUPPLIERS

How can we contact your team?

We’re always happy to help make your wedding planning journey or wedding business a little easier! Whether you’re a couple looking for expert planning advice, searching for your dream wedding suppliers, or a wedding professional wanting to grow your business and join our supplier network, our team is just a message away. WhatsApp: +263 77 885 2641 | +27 69 816 9313 Phone: +263 77 885 2641 | +27 69 816 9313 Email: [email protected] Website: www.planmywedding.com Live Chat: Chat directly with one of our coordinators using the live chat feature on our website. From planning your perfect day to growing your wedding business, we’re here to help you every step of the way. Let’s connect and make wedding magic happen!